What are the available shipping modes and associated charges?
Normally we send through couriers like DHL, FEDEX, UPS, TNT etc., or post upon request from clients. Shipping charges depend on the destination and weight.
Do you hold international quality certifications?
Yes, we strictly adhere to international standards including ISO9001, ISO 13485, and CE approvals for our medical products.
What is the minimum order quantity (MOQ)? Do you provide samples?
We expect minimum orders to be at least US$500. However, we understand the need for smaller sample orders to test the market. We can offer free samples, but the freight cost is covered by the customer.
Can I purchase products that are similar to your catalogue but not listed?
Of course. You can send us pictures or samples of the products you need. Please note that custom or non-listed items may require a longer delivery time.
Are the listed products in stock? What are the payment terms?
Generally, we maintain stock for listed products which are produced monthly. For payments under $800 USD, 100% advance is required. Above $800 USD, we require 30% T/T in advance and the balance before shipment. We accept L/C, T/T, Western Union, and PayPal.
How do you ensure the sterile integrity of the probes?
All probes are delivered in aseptic packaging to ensure they meet medical safety standards and remain sterile until they reach the end user.
Ease Medical Apparatus And Instruments
