❓ Frequently Asked Questions
Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc or post upon request from clients.
Do you have ISO9001, ISO 13485, CE approvals?
Yes, our products are manufactured following strict international quality standards and we hold necessary certifications for medical device distribution.
What is the minimum order that we can place? Do you provide free samples?
We expect minimum orders to be at least US$500. However, we understand customers may need smaller sample orders initially to test the market. We can offer free samples, but the cost of freight is covered by the client.
Can I buy products not shown but similar to your catalogue?
Of course, you can. Just send us pictures or samples. Please note that custom requests may take a longer time for delivery.
Do you have stock for listed products, or they are newly produced? What are your terms of payment?
Generally, we maintain stock for listed products produced monthly. For payment: below 800 USD is 100% in advance; above 800 USD is 30% T/T in advance and balance before shipment. We accept L/C, T/T, Western Union, and PayPal.
How do you ensure the quality of orthopedic implants?
All products undergo rigorous quality inspection and material testing to ensure they meet clinical safety standards before shipment.
Ease Medical Apparatus And Instruments
