What information can you provide regarding shipping modes and associated charges?
Normally we send through couriers like DHL, FEDEX, UPS, TNT, etc., or by post upon request from clients. Charges depend on the destination and weight of the package.
Do you hold industry-standard approvals such as ISO9001, ISO 13485, or CE?
Yes, our products and facilities comply with international medical standards, ensuring high quality and safety for surgical applications.
What is the minimum order quantity (MOQ) and do you offer free samples?
We expect minimum orders to be at least US$500. However, we understand the need for smaller sample orders initially for market testing. We can offer free samples, but the cost of freight is covered by the client.
Can I purchase products that are not in your catalog but are similar in nature?
Certainly. You can send us pictures or samples of the required items. Please note that custom or non-catalog items may require a longer delivery time.
Are your listed products in stock and what are your payment terms?
Generally, we maintain stock for listed products produced monthly. For payments under 800 USD, 100% advance is required. Above 800 USD, terms are 30% T/T in advance and balance before shipment via L/C, T/T, Western Union, or PayPal.
What materials are primarily used for your orthopedic screws?
Most of our specialized orthopedic screws and instruments, including the 6.5 and 7.3 hollow screws, are manufactured using high-grade Titanium Alloy for biocompatibility and strength.
Ease Medical Apparatus And Instruments
