Frequently Asked Questions
Q1 Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc or post upon request from clients.
Q2 Do you have ISO9001, ISO 13485, CE approvals?
Yes, our products are manufactured under strict quality standards and hold necessary certifications for international markets.
Q3 What is the minimum order that we can place? Do you provide free samples?
We expect your minimum orders to be at least US$500. However, we understand that customers need to place smaller sample orders in the beginning to test the market. We could offer free samples, but do not pay the cost of freight.
Q4 Can I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. But this takes a little longer time for delivery.
Q5 Do you have stock for listed products, or they are newly produced? What are your terms of payment?
Generally, we have stock for every listed product, which is produced monthly. It depends on current sales conditions. Payment <=800USD, 100% in advance. Payment >800USD, 30% T/T in advance, balance before shipment. Payment methods include L/C, T/T, Western Union, PayPal etc.
Q6 How do you ensure the quality of orthopedic implants?
Every product undergoes rigorous inspection and is delivered in aseptic packaging to ensure surgical safety and clinical reliability.
Ease Medical Apparatus And Instruments
