Frequently Asked Questions
What are your typical shipping modes and associated charges?
Normally we send through couriers like DHL, FEDEX, UPS, TNT, etc., or by post upon request from clients. Charges depend on the volume and destination.
Do you maintain international quality certifications?
Yes, our production and quality management systems are designed to meet international standards such as ISO9001, ISO 13485, and CE approvals for medical devices.
What is the minimum order quantity (MOQ) and sample policy?
We generally expect minimum orders to be at least US$500. However, we offer smaller sample orders for market testing. Free samples can be provided, though the cost of freight is covered by the customer.
Can I order products not shown in the online catalogue?
Absolutely. If you require similar products not listed, you can send us pictures or physical samples. Please note that custom requests may require a longer lead time for delivery.
What are your standard payment terms and stock availability?
We maintain stock for most listed products produced monthly. For payments under $800, 100% advance is required. Above $800, we require 30% T/T in advance and the balance before shipment. We accept L/C, T/T, Western Union, and PayPal.
How do you ensure the precision of titanium orthopedic implants?
Our titanium alloy products undergo rigorous quality control and high-precision manufacturing processes to ensure they meet the specific requirements of orthopedic surgery.
Ease Medical Apparatus And Instruments
